FAQ - SugarBear Estates - Del Rio, Texas

How can I book to stay or host a gathering at SugarBear Estates?

A SugarBear Estates booking inquiry can be made here, choosing the correct “type of request” from the drop down and filling out the relevant information. You may also email at info@sugarbearestates.com. A representative from SugarBear Estates will get back to you within 24 Hours.

What can I expect after booking?

Once you book your reservation you’ll receive a confirmation email with all the details about your visit. The day before your booking, we will send an email with check-in details.

You can call or text us at any time. Our goal is to make your stay comfortable.

What time is check-in and check-out?

Check-in time is 3:00pm. Check-out time is 11:00am.

What is the check-in process like?

We have a self-guided check-in. Guests receive an email & text communication of their entry door passcode. Guests are welcome to check-in at any time after 3PM and can always reach us if help is needed with the process.

May I check-in early or check-out late?

Maybe. It depends on availability.

Can I short term visit SugarBear Estates if I'm not staying at the property?

Yes. A SugarBear Estates “short term visit” booking inquiry can be made here, choosing the “General Inquiry” from the drop down and filling in relevant information. You may also email at info@sugarbearestates.com. A representative from SugarBear Estates will get back to you within 24 Hours.

What payment methods does SugarBear Estates accept?

SugarBear Estates accepts cash, checks and all major credit cards (Visa, Mastercard, American Express, Discover).

What is the floor plan of SugarBear Estates?

View our floor plan here

What are the amenities of SugarBear Estates?

Some of the SugarBear Estates amenities include a coffee maker, fans, linens, bar and toiletries. A more extensive list of our amenities can be found on our Stay page.

How many bedrooms are there?

There are 3 large bedrooms with additional sleeping options in the space. View our Stay page for more information.

How many bathrooms are there?

There are 3 full baths and 2 half baths. View our Stay page for more information.

What is SugarBear Estates pet policy?

SugarBear Estates has a “No” pet, pet policy. We love pets but we prefer that you leave them at home when you are staying at the estate.

Is SugarBear Estates handicapped accessible?

No. SugarBear Estates is not governed by ADA policy as the estate is private and was built in the 1940’s. SugarBear Estates has no wheelchair ramps or elevators.

Is smoking allowed?

No. All of SugarBear Estates is non smoking, including vapes.

Is there parking?

Yes. SugarBear Estates has two private parking spaces and ample street parking.

What are the nearest airports to SugarBear Estates?

Del Rio International Airport (DRT) is the nearest airport and offers daily flights by American Airlines to and from Dallas Fort Worth Airport (DFW). Del Rio Airport is the nearest airport within 100 miles. Parking is free at the airport.

Other Major Airports:
San Antonio International Airport – 161 miles
Austin-Bergstrom International Airport- 236 miles

Do you have wireless internet and cable tv?

Yes. There is wireless internet throughout the estate. We also offer streaming cable television as well as other streaming tv services on every tv within the estate.

Are there any restaurants, grocery stores or pharmacies near the estate?

Yes. Visit our Explore page for more information.

What is the gathering capacity?

It depends on the type of gathering you are having. We’ve had as many as 100 people in the space for an event and as many as ten guest staying overnight in the home. If you need help determining sleeping arrangements; We can talk through the home set up with you.

Is it recommended that I rent a car for my visit to SugarBear Estates?

It will depend on your transportation needs. Most of our guests use a rental car service.

Is SugarBear Estates air conditioned and heated?

Yes. The Estate has 3 air conditioned and heating zones; 1st Floor, 2nd Floor and Chicken Shack (Entertainment Room)

Can I bring my own food?

Yes. You may bring your own food. SugarBear Estates has a full size refrigerator with multiple cooking tools and utensils.

What do I do if I need assistance?

If you need assistance please refer to your confirmation email, or contact us by email. If there is an emergency, please text one of the contact numbers provided.

Who do I call in case of an emergency?

In case of an emergency, always call 911 first. Staff can be contacted second.

Frequently Asked Questions